Food poisoning outbreak at Jaz Mirabel hotel in Sharm El Sheik, Egypt

Two holidaymakers were left suffering the effects of food poisoning after poor hygiene and cleanliness at the Jaz Mirabel Hotel in Sharm El Sheik.
Miss M and Miss J had booked the holiday, with Miss M’s young daughter, and flew out to the resort for a dream holiday. Within 2 to 3 days of arriving, both became ill with sickness and diarrhoea, which lasted until after they had returned from holiday. Upon return, they sought medical treatment and underwent tests to confirm the strain of food poisoning.
It appeared that an outbreak of food poisoning was prevalent at the hotel during their holiday as other people staying at the hotel confirmed that they too had been suffering with food poisoning as a result of eating the food. Indeed, one lady was so ill that she stayed in her room for 5 days and another couple were only able to sit directly outside their room as they could not go any further away from their room as a result of the food poisoning which they had sustained. Miss M confirmed that hot and cold food was left uncovered at the buffet, while Miss J was surprised that food which was leftover at one dining session, appeared to have been subsequently used in the preparation of food for a later dining session.
Following their return home, Miss M and Miss J contacted Martyn Prowel Solicitors in relation to the food poisoning which they had encountered at the Hotel. Martyn Prowel Solicitors sent a Letter of Claim to the Tour Operators under the Package Tour Regulations 1992, setting out a number of allegations in relation to their failure to ensure that the Hotel took reasonable care for the safety of its guests and their failure to monitor the Hotel.
Liability was admitted by the Tour Operators, and Miss M and Miss J both received £1,500 compensation, plus payment of their costs.
Janine Griffiths from Martyn Prowel stated: “We were pleased to be able to recover compensation for these clients as a result of the food poisoning they sustained at the Jaz Mirabel Hotel in Sharm El Sheik. Clearly this was meant to be a special holiday which was blighted by illness. Tour Operators owe a duty of care to their customers to ensure that Hotels are of reasonable standard and that proper care is taken. On this occasion, the Tour Operator had failed in that duty, and as a result, our clients sustained injury.”